ISO 9001:2015 is the requirement for Quality Management System. If your organization is meeting the requirements, you can apply. VERSURE will assess and issue certification.

Quality is the requirement for every business. So ISO 9001:2015 certification is applicable to all legal businesses.

ISI is the product certification. If a product carries ISI mark, the product is meeting the required quality requirements. ISO 9001:2015 is the management system certification. It means, how your process is established, systems are developed to satisfy the customer. ISO 9001:2015 certification is NOT product certification.

Please download or purchase ISO 9001:2015 standard from www.bis.org.in Implement the requirements. Impart training, prepare manuals and follow the records. There are many consultants available in your area, you can get their help. If you specifically request, VERSURE can refer the consultant suitable for you. In any case, VERSURE and their staff Never do consultancy.

The certification is valid for three years subject to annual surveillance audits.

Quality Manual, Procedure manuals, Work Instructions, Various formats to support your core function, Customer complaint record, customer feedback record, internal audit and management review records.

You need not increase the manpower. In fact, the effective ISO 9001:2015 QMS will reduce the manpower. You need not have an exclusive one person for maintaining ISO 9001:2015 certification. But you need to appoint one Management Representative from your organization who will co-ordinate all ISO 9001:2015 related activities.

There are three cost involved in ISO 9001:2015 certification.

• Implementation cost (including document preparation, calibration, housekeeping etc.)
• Consultancy Fee, if you employ a consultant
• Certification Fee (It is based on number of employees. Please visit webpage PRICE LIST)

• Auditors transportation and accommodation
• Service tax for certification fee.

The certification fee is calculated based on number of employees. VERSURE will charge as per the number of employees after three years.

Auditing is a fact finding exercise and not fault finding exercise. In fact, more non-conformance means more opportunity for improvement. Auditing is a planned activities. As per our procedure, we cannot do surprise check. Our audits are classified into two stages. During the stage 1 audit, the auditor will verify the readiness by performing onsite document review, verification of important processes, internal audit and management review records etc. He cannot issue non-conformance at this stage. He will issue Area for concern which you have to close before certification audit. Stage 2 is the certification audit when the auditor will perform complete audit.

VERSURE executed an agreement which covers confidentiality. VERSURE and their staff will not disclose any of your information to any third party without your written permission. VERSURE is interested in the compliance with the system requirements only. You can very well keep your trade secrets even without showing to our auditors.

All certificates are issued for three years. VERSURE do not issue permanent certificate.

VERSURE expect minimum three months implementation. As per our experience, VERSURE take at an average of 15 days to 30 days to issue certification from the date of application.

QMS is a tool for improving the performance of an organization. It is a proven tool in many countries and industries. Our sincere advice is to go for proper implementation and get the benefits. VERSURE do not compromise on the requirements and cheap certification is not possible.

It is IMPOSSIBLE to get VERSURE certification.

It is your ignorance. ISO 9001:2015 QMS have plenty of benefits. As you are paying, we recommend you to go through the process and get the benefits. VERSURE do not compromise on implementation effectiveness.

ISO audits are not fault finding, it is a fact finding. We will categorize the non-conformities and give back to the clients for further implementation. On satisfactory compliances, BMQR issue certificates.

All VERSURE certified clients are listed at www.versurecert.com. If your name appear, your certificate is genuine.

VERSURE assesses the effectiveness of QMS implementation. The effectiveness varies from clients to client even though all are certified. VERSURE displays the effectiveness rating in the website.

Please take corrective action for the non-conformances and implement the recommendation for improvement. Please invite VERSURE to carry out special surveillance. Thus you can improve the effectiveness rating.

Accreditation is the procedure by which an authoritative body gives formal recognition that a body or person is competent to carry out specific tasks. In relation to management systems, an accreditation body will evaluate the competence of a certification body to perform the certifications for which it wishes to be accredited. Once accredited, this indicates to the client of the certification body that its competence to do the certifications has been independently confirmed. Some conformity assessment bodies may wish to distinguish themselves from their competitors by having an impartial evaluation of their competence by an accreditation body based on internationally-recognized criteria. Excerpt from the ISO website: "In most countries, accreditation is a choice, not an obligation and the fact that a certification body is not accredited does not, by itself, mean that it is not a reputable organization. For example, a certification body operating nationally in a highly specific sector might enjoy such a good reputation that it does feel there is any advantage for it to go to the expense of being accredited. That said, many certification bodies choose to seek accreditation, even when it is not compulsory, in order to

Yes. This is the requirement as per ISO 17021:2011. The surveillance audit shall be completed before the anniversary of certification audit. VERSURE will immediately suspend such clients and the details will be updated in the website.

A recent survey by ISO in 10 countries shows that implementing standards can provide economic benefits from between 0.5 % and 4 % of their annual sales revenues. Please visit http://www.iso.org/iso/pressrelease.htm?refid=Ref1471

Regular internal audits, management reviews, corrective and preventive actions, continual improvement projects, attending seminars, workshops will improve you further. VERSURE provides training, seminars and workshop on various QMS topics at selected locations at free of cost.

You can contact the customers. They will respond and treat your complaint. If it is not solved, you can make a complaint to VERSURE. We will verify the status and give you feedback. Please note that the outcome of such investigations will be purely based on the nature of complaints.

You can contact our nearest branch office. The contact details are listed at Contact Us You can contact our customer care helpline (+44) 2078962234 &You can e.mail to .info@versurecert.com

ISO 9001:2015 certification is a management system certification and not product certification. So if you use our logo on the product, it may mislead your customers that your product is meeting ISO 9001:2015 requirements. So using our logo on product, test certificate etc. are not allowed. For further details please refer our "Use of Mark" or contact our office, we will guide you.